Shipping and Returns
A plain summary of how orders placed through our Shopify store are made and delivered. The store's full Shipping and Delivery and Returns and Refunds policies apply to every order.
Last updated 10 November 2026
Where we deliver
We deliver to eligible Australian addresses. Delivery options and any address restrictions depend on the edition and destination and are shown at checkout. International ordering is not currently offered.
For the 45.7 × 61 cm (18 × 24 in) Cosmic Animal canvases, PO boxes and parcel lockers are not offered.
What shipping costs
Shipping differs by edition. The six 45.7 × 61 cm (18 × 24 in) Cosmic Animal canvases at A$199 include standard Australian shipping. For every other size and format, including the 30.5 × 40.6 cm (12 × 16 in) canvases, framed canvases, Cosmic Botanicals and Zodiac editions, shipping is calculated at checkout.
Checkout quotes we observed on 10 November 2026 for a single item, the same at Queensland 4217, NSW 2000, WA 6000, NT 0870 and Tasmania 7000 postcodes: framed 22.9 × 30.5 cm (9 × 12 in) canvas A$139 plus A$55.90 tracked postage per framed canvas (A$194.90 delivered); framed 30.5 × 40.6 cm (12 × 16 in) A$33.62; framed 45.7 × 61 cm (18 × 24 in) A$38.13; unframed 30.5 × 40.6 cm (12 × 16 in) Cosmic Animal A$29.40; Zodiac 20.3 × 25.4 cm (8 × 10 in) A$42 and 50.8 × 61 cm (20 × 24 in) A$55; framed Cosmic Botanical mini A$65.
These are examples, not a fixed rate card. Postage can change, and carts with several items are quoted together: two framed 22.9 × 30.5 cm canvases were quoted A$111.80, and one framed canvas with one Zodiac canvas A$97.90. The full payable total, including any shipping charge, is shown before you confirm payment. All prices are in Australian dollars.
Made to order
Each piece is printed after you order by our Printify fulfilment partner, so there is no warehouse stock. Production time is separate from transit time after dispatch. Checkout estimates depend on the edition, production schedule, carrier and address, and are not guaranteed arrival dates.
Where carrier tracking is available, details are provided after dispatch. Multiple items may arrive separately.
Damaged, faulty or incorrect orders
If your canvas arrives damaged, faulty, incorrect or not as described, email [email protected] with your order number and a description of the problem. Photographs help where available. We will provide the remedy required under Australian Consumer Law, which may be a repair, replacement or refund. For a major failure you may choose a refund or replacement.
Change of mind and cancellations
Because canvases are produced to order, we do not currently offer change-of-mind returns or exchanges for correctly supplied products. Contact us promptly if you need to cancel or correct an order; changes may not be possible once production or dispatch has begun. This does not limit your rights under Australian Consumer Law.
Full store policies
Read the Shipping and Delivery policy (opens in a new tab) and the Returns and Refunds policy (opens in a new tab) on our Shopify store. Questions are welcome through our contact page.